If you have Email already set up in WinJewel then you can go to ''System Settings'' and turn on the ability to text short messages to customers on both the Service screen and the Customer screen.
Short cell phone texting from Winjewel
Many customers of WinJewel find this very handy. Make sure that you have Email setup and working in your Winjewel program.
Texts are limited to short messages. As usual there is no additional charge from WinJewel no matter how many texts you send.
Podium reporting now included in WinJewel
The latest version of WinJewel now has the ability to send reports to Podium if you are a customer of theirs.
If you would like to turn on this feature because you are using Podium to improve your rating with internet reviews then give WinJewel Support a call to set this up in your version of WinJewel. The setup is easy from the WinJewel System Settings screen. Just go to System Settings and do a FINDBY by the word ''Podium''.
WinJewel now supports Pawn Shop features
WinJewel now has the ability to fully support any store that does pawn.
If you would like to turn on
this icon to allow this capability, then please go to "system Settings" and turn on this feature. A new icon will be added to the top of your WinJewel to do pawns.
WinJewel support department a call for full details.
Loyalty program for your customers
WinJewel can set up a very adaptable Loyalty Program for your customers. This program rewards your good customers and is setable from the Staff screen. Click on the ''Define Loyalty Program'' button on the Staff screen.
Give the WinJewel support department a call for full details and to unlock the abilty to customize the program. A special unlock code will be provided by WinJewel support people so you can customize the program and make this Loyalty Program work for your stores needs.
Big Changes In Credit Cards
EMV cards have arrived in the United States. EMV (also referred to as chip-and-PIN,
chip-and-signature, and chip-and-choice) is a technology designed to help combat fraud and protect confidential
customer data.EMV cards are embedded with a microprocessor chip that stores and protects cardholder data, providing
an additional level of authenticity.
Will I need to buy new hardware to accept EMV cards?
To take full advantage of secure EMV technology, you will need to make a one-time investment in new EMV-capable hardware.
These EMV-capable devices will also support NFC payments, such as Apple Pay and Google Wallet. Your ChargeItPro
representative (Barbara Rivard - 650-763-3310) can explain your options and will see to it that your transition is as
seamless and hassle-free as possible.
EMV liability shift
What is the EMV liability shift and how might that affect jewelry companies?
Visa, MasterCard, Amex, and Discover have instituted a liability shift for all POS devices,
With the liability shift, if an EMV card is presented to a merchant that has not adopted a certified EMV card terminal,
liability for counterfeit fraud will pass to the merchant.
This liability shift will encourage EMV adoption. EMV-on-EMV transactions (EMV cards read by EMV certified hardware)
provide dynamic authentication data – data that helps protect all parties. In addition, if a counterfeit magnetic stripe
card is presented at a chip certified terminal, the liability for the counterfeit fraud will be the responsibility of the
card issuer, not the merchant.
ChargeItPro team member Barbara Rivard is eager to help and will answer any questions you may have. Call 800-989-2135 or
contact firstname.lastname@example.org. While supplies last, ChargeItPro is providing the hardware to support EMV for US$ 80.00 (The normal cost is US$ 205.00.)
WinJewel and Apple Pay
With the launch of Apple Pay, more and more consumers will start paying for their goods and services right from their mobile device. If you are using ChargeItPro interfaced through WinJewel, you'll be poised to accommodate the new technology. We are pleased to announce that we will support this recent Apple innovation, along with other NFC payment forms, such as Google Wallet.
What is Apple Pay?
Apple Pay is Apple’s “mobile wallet” that lets consumers securely store credit and debit cards right on their mobile iOS device. Customers can then make purchases without a physical plastic card.
How does Apple Pay affect my sales process?
Since Apple Pay is simply another way consumers can use their credit and debit cards, nothing much will change for you or your staff if you have the new hardware interfaced to WinJewel. As with all other card payments, customer payment information is kept private and the transaction is still processed by ChargeItPro. If you are processing through XCharge, This is being added as a supported method by them in the near future or WinJewel's staff will help you to convert your clearing to ChargeItPro.
WinJewel creates "QR" barcodes
WinJewel can automatically create a web page for any individual item in your inventory.
A QR barcode is created. These QR barcodes can automatically load the web page into any portable devise (such as a cell phone) that has an app that reads QR codes. This can be used in all kinds of advertising and instore promotions. Try placing the QR barcode next to any item in the store that you want to feature.
Call WinJewel support (USA 360-658-9875) to activate this feature. There is no charge.